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What Our Customers Say About Us

Overall great experience with the company would recommend

Good sized property and quality of build is very good. Also the site managers have always been on hand and very helpful with little wear and tear of a new build.

We have also been given additional contractors contacts for any extras we have wanted to put into our house after the move in.

Eleanor Gardens, Navenby

Since moving into our new home on the Eleanor Gardens development in Navenby in June 21, we have had nothing but a positive experience. Sarah and Dean (Site Managers) have gone above and beyond to rectify any (minor) issues and ensure that we have been listened to and communicated with appropriately.

The house itself is extremely spacious for a new build, which is a unique quality of a Rippon Homes build compared with other developers in the area.

A major draw to Rippon Homes for us what that many of the ‘extras’ (tiling, flooring, appliances etc) were included in the purchase price of the house.

Not only was this a massive financial saving, but allowed us to make the house our home before we even moved in. The quality of these items is fantastic and has enabled us to fully enjoy our new home since picking up the keys. Thank you Rippon Homes for everything!

Bungalow, Eleanor Gardens We have been very lucky to have…

We have been very lucky to have purchased & moved into a wonderful bungalow in Eleanor Gardens.

We bought on plan & although we could see the foundations and a drawing! Seeing the actual inside was amazing. We love our new home. The bedrooms in the front are great sizes – the living room excellent and again a great size. The kitchen and 3rd a little small but plenty big enough got the 2 of us.

Like all new builds a couple of snags but Sarah is amazing – really helpful & quick to address any issues.

The garden is really lovely and great quality turf – and nice patio area. We are happy settled & making a new house a home very easy.

Eleanor Gardens, Navenby

Moved into my Rippon Homes bungalow in Navenby last September 2021, had lots of frustrations with my solicitor not hitting deadlines so Tia the sales advisor put me in touch with another solicitor who handled my sale and my purchase and they turned the whole transaction
around in less than a month!

On moving in to my bungalow there were one or two very minor problems but these were sorted very quickly and efficiently by Sarah – she always checked with me that the jobs had been done to my complete satisfaction which they all were.

The bungalow itself is beautiful, very light, well built and to a high standard, I am extremely pleased with my new home and look on it as one of the best moves that I have ever made – thank you Rippon Homes for making my dream come true!

Eleanor Gardens, Navenby

This is our first experience of buying a home through Rippon Homes and using the Sales Assist scheme.

The sales assist scheme is a great way to purchase a Rippon Home as it allows time to find a buyer whilst holding a reserved plot. Once we appointed Nikki she looked after everything involved in the selling of our house including all the painful bits with solicitors and estate agents and any chasing which needed doing.

We were one of the first to move into our development and I must say we are delighted with the quality of the house build and finish it has only been bettered by the level of servIce we have received from the whole site team in particular Sarah and Dean have been fantastic.

As you would expect from a new build there were a few small snagging issues but each one was dealt within a timely and satisfactory manner. I would not hesitate to recommend Rippon Homes to anyone who was looking for a new home.

Marquis Gardens in Old Dalby

Although very early in our buying process I had to give a shout out to Sue Darby who man’s this office. The site by Ripon homes is a new eco style build, first of its kind by the builder. Sue has been amazing with her support and guidance, answering all of my questions on the build and fit of the homes.

Considering its such a new system she really has gone that extra mile to put my mind at rest. It’s just a shame she’s leaving the company. Hopefully her replacement will be as helpful.

Above and beyond the norm

Following a relaxed yet professional first appointment with all questions fully answered the follow up phone calls were polite and to the point with no undue pressure, (a breath of fresh air when house buying).

Even though we have decided not to continue to purchase a new build the standard of customer service and interpersonal skills received from the sales executive was quite simply outstanding. Thank you for all you help and time, you are a credit to your company and your customer service is second to none.

Thank you

Friendly and helpful service

Julie and Louise at Rippon Homes have been a pleasure to deal with. Always friendly and helpful – great customer service!

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